Privacy Policy

This Privacy Policy ("Policy") describes how btk88 ("btk88," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the btk88 website at btk88.lat and all related services, games, and features (collectively, the "Platform").

btk88 is committed to protecting the privacy and personal data of its players in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its Implementing Rules and Regulations, and the applicable guidelines issued by the National Privacy Commission (NPC).

By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, please discontinue use of the Platform immediately.

For the purposes of applicable data protection law, btk88 acts as the Personal Information Controller with respect to the personal data collected through the Platform. This means that btk88 determines the purposes and means of processing your personal information.

Where btk88 engages third-party service providers to process personal data on its behalf (such as payment processors, identity verification services, and game providers), those parties act as Personal Information Processors and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable law.

btk88 collects the following categories of personal data:

3.1 Identity & Registration Data

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Government-issued identification documents (e.g., Philippine National ID, passport, driver's license, SSS/GSIS card);
• Selfie or live photo for identity verification purposes.

3.2 Contact Data

• Email address;
• Philippine mobile phone number;
• Residential address (city, province, and/or barangay).

3.3 Financial Data

• GCash or Maya account details (account name and registered mobile number);
• Bank account or e-wallet details where used for deposits or withdrawals (BPI, BDO, Metrobank, etc.);
• Transaction history including deposit amounts, withdrawal amounts, and dates;
• Source of funds declarations where required by anti-money laundering regulations.

3.4 Account & Gaming Activity Data

• btk88 username and account preferences;
• Game history, bet amounts, win/loss records, and session duration;
• Bonus claims, promotions participated in, and loyalty program activity;
• Responsible gaming settings (deposit limits, self-exclusion requests, session reminders).

3.5 Technical & Device Data

• IP address;
• Device type, operating system, and browser type;
• Geolocation data (where consented or technically necessary);
• Session logs, login timestamps, and access records.

btk88 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact our support team, or participate in promotions;
• Automatically — through cookies, server logs, and analytics tools as you navigate and interact with the Platform;
• From third parties — including identity verification providers, payment processors (such as GCash, Maya, BPI, BDO), fraud detection services, and game providers, where necessary to deliver our services or comply with legal obligations.

btk88 processes your personal data for the following purposes, each supported by a valid legal basis under the Data Privacy Act of 2012:

• Account registration and management — to create and maintain your btk88 account (contractual necessity);
• Identity and age verification (KYC) — to confirm that you are at least 21 years of age and to verify your identity, as required by Philippine gaming regulations (legal obligation);
• Payment processing — to facilitate deposits, withdrawals via GCash, Maya, and other supported channels, and to maintain accurate financial records (contractual necessity and legal obligation);
• Anti-money laundering (AML) and fraud prevention — to detect, investigate, and prevent financial crime and platform abuse (legal obligation and legitimate interests);
• Responsible gaming compliance — to implement deposit limits, self-exclusion tools, and session reminders in accordance with our responsible gaming obligations (legal obligation and legitimate interests);
• Customer support — to respond to your inquiries, resolve disputes, and improve our service quality (contractual necessity and legitimate interests);
• Platform improvement and analytics — to understand how players use the Platform and to develop better features and gaming experiences (legitimate interests);
• Marketing communications — to send you promotional offers, bonuses, and news about btk88, where you have opted in to receive such communications (consent);
• Legal and regulatory compliance — to comply with applicable laws, regulations, court orders, and requests from Philippine regulatory authorities (legal obligation).

btk88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

• Service Providers (Processors) — Third-party vendors engaged by btk88 to provide services on our behalf, including payment processors (GCash, Maya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platforms. These parties are contractually bound to process your data only as instructed by btk88 and in compliance with applicable data protection law.
• Game Providers — Certified game providers whose games are available on the btk88 Platform may receive limited data (such as an anonymized player identifier and game session details) necessary to deliver the gaming experience.
• Regulatory and Law Enforcement Authorities — Where required by Philippine law, court order, or requests from authorized regulatory bodies (including PAGCOR or the NPC), btk88 will disclose personal data as legally mandated.
• Business Transfers — In the event of a merger, acquisition, restructuring, or sale of all or part of btk88's business, your personal data may be transferred to a successor entity, subject to the same privacy protections described in this Policy.

btk88 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory guidelines.

• Active account data is retained for the duration of your account's existence on the Platform;
• Financial and transaction records are retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine anti-money laundering regulations;
• KYC and identity documents are retained for a minimum of five (5) years after account closure;
• Marketing preference data is retained until you withdraw your consent or unsubscribe;
• Technical and access logs are retained for up to twelve (12) months for security and fraud investigation purposes.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.

btk88 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, disclosure, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the btk88 Platform;
• Encryption of sensitive data at rest, including financial account details and identity documents;
• Role-based access controls ensuring that only authorized btk88 personnel can access personal data on a need-to-know basis;
• Regular security assessments and vulnerability testing;
• Multi-factor authentication options for player accounts;
• Secure data center infrastructure with physical access controls.

While btk88 takes all reasonable precautions to safeguard your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. Please notify our support team immediately if you suspect unauthorized access to your btk88 account.

btk88 uses cookies and similar tracking technologies to enhance your experience on the Platform, to analyze usage patterns, and to support security and fraud prevention functions.

Types of Cookies We Use

• Essential Cookies — Required for the Platform to function properly (e.g., session management, login state, security tokens). These cannot be disabled without impacting platform functionality.
• Analytics Cookies — Used to understand how players navigate the Platform, which pages are most visited, and where technical issues arise. This helps us improve the btk88 experience.
• Preference Cookies — Store your language preferences, display settings, and other personalization choices.
• Security Cookies — Assist in detecting unusual access patterns, preventing fraudulent logins, and enforcing session timeouts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using btk88, but some features may be less personalized. Please note that essential cookies cannot be disabled as they are required for the secure operation of the Platform.

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by btk88:

To exercise any of these rights, please contact our Data Privacy Officer using the contact details in Section 14. We will respond to all valid requests within fifteen (15) business days.

The btk88 Platform is strictly restricted to individuals who are 21 years of age or older, in accordance with Philippine gaming laws. btk88 does not knowingly collect, process, or store personal data of individuals under the age of 21.

If btk88 discovers or is notified that a player under the age of 21 has registered an account or provided personal data, we will immediately suspend the account, delete the data, and if necessary, report the incident to relevant authorities.

In certain circumstances, btk88 may need to transfer personal data to service providers or game providers located outside of the Philippines (for example, for cloud hosting or game delivery purposes). When such transfers occur, btk88 ensures that appropriate safeguards are in place to protect your personal data to a standard consistent with the Data Privacy Act of 2012.

These safeguards may include contractual clauses, data processing agreements, or transfers only to jurisdictions that provide an adequate level of data protection. btk88 will not transfer your personal data internationally in a manner that undermines your rights under Philippine data protection law.

btk88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or applicable regulations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page;
• Send a notification to your registered email address, where material changes affect your rights; and/or
• Display a prominent notice on the Platform when you next log in.

We encourage you to review this Policy regularly. Your continued use of the btk88 Platform after any update has been posted constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact btk88's Data Privacy Officer:

Data Privacy Officer — btk88
Email: [email protected]
Live Chat: Available 24/7 through the Platform
Address: btk88 Data Privacy Office, Philippines

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for enforcing the Data Privacy Act of 2012.

For additional legal terms governing your use of the Platform, please refer to our Terms & Conditions. For responsible gaming support, visit our Responsible Gaming page.